Usability Test
Looking Over Users’ Shoulders
We test your website’s usability and user experience with representatives from your target group. Your users solve realistic use cases and are observed and questioned by our user experience specialists. Optimization recommendations developed on the basis of these results allow for an excellent user experience without obstacles and maximal acceptance and conversion rates of the interactive service. more…
To topLean Back UX Test
Media Convergence in the Living Room – Made Easy
New digital media invade our living room. Viewers are confronted with sophisticated new technology under the headings smart TV, connected TV, set top boxes, and HbbTV. Facit Digital took up user experience with entertainment technology for the living room very early and in 2007 created Germany’s first real lean back user experience lab. more…
To topMobile UX Test
Success Lies in the Hand
A positive user experience with mobile websites and smartphone apps is a special challenge. Content and features have to be placed in a confined space and at the same time it should be visually appealing. Touch screen operations open up a world of new possibilities but also raise a lot of usability issues. We help you with mobile user experience tests and our mobile user interface expertise. more…
To topRemote Usability Test
Far Away yet Present
Is your target group scattered throughout Germany, Europe or the world? Do they not have enough time or maybe even not any opportunity to make it to our testing facilities for an interview? Then our remote solution for usability/user experience testing is for you. more…
To topEye Tracking
The Website lies in the Eye of the Beholder
Only what is seen on a website can be noticed and used. Using eye tracking in usability tests, we follow users’ fixations on the test material and analyze these movements and distributions. more…
To topDesign Test
Solid Foundation for Design Decisions
An attractive design for the target group is half the battle for acceptance of and motivation to use a digital media. Our design test delivers clear data about which designs best convey brand value and messages and shows you which areas could be graphically optimized. more…
To topUser Experience Tracking
Track and Control User Satisfaction KPI’s
A user-central management of digital media doesn’t end with the launch. User experience and user satisfaction change as they are influenced by the competitive environment, their own care and support and changing user requirements. Our monitoring approach is your cockpit and early warning system for user experience key performance indicators. more…
To topMulti-channel UX Analysis
Mobile, Social, Classic: Evaluated Across the Board
Companies in this day and age communicate over numerous digital channels with customers and interested parties. Depending on the context, these fulfill various needs. In the multi-channel user experience analysis, we analyze how your target group uses your social meadia, mobile or classic web services and experiences from their use. more…
To topExpert Evaluation
Our Entire Usability Knowledge for You
Over 50% of use hurdles are often evident to experts even before a user test. When this knowledge is taken into account, following user experience tests can be set on a much higher level. With individual services you can also profit from our expert evaluations, based on years of usability experience and expertise. more…
To topWhat exactly is User Experience?
The experienced quality of interactions with a contact point to your business is called the user experience (UX) in the digital media branch. There are many success factors associated with user experience. more…