Expert Evaluation

Expert Evaluation

Our Entire Usability Knowledge for You

Over 50% of use hurdles are often evident to experts even before a user test. When this knowledge is taken into account, following user experience tests can be set on a much higher level. With individual services you can also profit from our expert evaluations, based on years of usability experience and expertise.

Typical results of comparative, summative expert reviews

Our Expert Team Analyzes Your Website, Application or Specification

Our user experience specialists work on the basis of predetermined scenarios and use cases as well as a list of individually tailored criteria and look for usability problems on the website or application independent of one another. Specifications can also be analyzed. Software-ergonomic knowledge and our experts' experience and expertise in well-known user difficulties are integrated.

Findings are discussed within the team and then, detailed recommendations are developed.

Methods used:

  • Heuristic analysis: typical usability problem check based on expert knowledge from so-called heuristics
  • Cognitive walk-through: a run-through of central use cases with the goal of finding use hurdles
  • Testing standard compliance: determine whether usability requirements, e.g. ISO 14915 or ISO 9241 are fulfilled.
  • Rating: website or app assessment on a hierarchical assessment scale, aggregation of KPI’s and comparison with competitive offers (comparative expert evaluation)

One expert evaluation can be conducted with the aim of optimizing a product (formative evaluation) or with the goal of assessment (summative evaluation), ideal for comparisons with competitive services.

Reference projects

Contact us

Michael Wörmann

Michael Wörmann

Managing Partner

+49 89 740 420 5560

m.woermann(at)facit-digital.com