Simplicity Which Pleases Your Users - With User Research before the Launch

A positive user experience requires more than just good usability. We help you to offer your target audience content and interactions which will wow them. And all this on an intuitive user interface.

Usability Test

Looking Over Users’ Shoulders

Usability Test

We test your website’s usability and user experience with representatives from your target group. Your users solve realistic use cases and are observed and questioned by our user experience specialists. Optimization recommendations developed on the basis of these results allow for an excellent user experience without obstacles and maximal acceptance and conversion rates of the interactive service. more…

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Lean Back UX Test

Media Convergence in the Living Room – Made Easy

Lean Back UX Test

New digital media invade our living room. Viewers are confronted with sophisticated new technology under the headings smart TV, connected TV, set top boxes, and HbbTV. Facit Digital took up user experience with entertainment technology for the living room very early and in 2007 created Germany’s first real lean back user experience lab. more…

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Mobile UX Test

Success Lies in the Hand

Mobile UX Test

A positive user experience with mobile websites and smartphone apps is a special challenge. Content and features have to be placed in a confined space and at the same time it should be visually appealing. Touch screen operations open up a world of new possibilities but also raise a lot of usability issues. We help you with mobile user experience tests and our mobile user interface expertise. more…

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Remote Usability Test

Far Away yet Present

Remote Usability Test

Is your target group scattered throughout Germany, Europe or the world? Do they not have enough time or maybe even not any opportunity to make it to our testing facilities for an interview? Then our remote solution for usability/user experience testing is for you. more…

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Eye Tracking

The Website lies in the Eye of the Beholder

Eye Tracking

Only what is seen on a website can be noticed and used. Using eye tracking in usability tests, we follow users’ fixations on the test material and analyze these movements and distributions. more…

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Design Test

Solid Foundation for Design Decisions

Design Test

An attractive design for the target group is half the battle for acceptance of and motivation to use a digital media. Our design test delivers clear data about which designs best convey brand value and messages and shows you which areas could be graphically optimized. more…

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Expert Evaluation

Our Entire Usability Knowledge for You

Expert Evaluation

Over 50% of use hurdles are often evident to experts even before a user test. When this knowledge is taken into account, following user experience tests can be set on a much higher level. With individual services you can also profit from our expert evaluations, based on years of usability experience and expertise. more…

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Campaign Pretest

When Not Only the Click Counts

Campaign Pretest

“Why pretests for online advertising? We already have click rates…” This has long been the argument when dealing with optimization of online advertising. In display campaigns which unfold branding and image effects, a new feedback channel is necessary for the adjustment. Our campaign pretest for online advertising delivers this information before the launch – for an efficient use of your media budget from the beginning on. more…

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What exactly is User Experience?

The experienced quality of interactions with a contact point to your business is called the user experience (UX) in the digital media branch. There are many success factors associated with user experience. more…

The recommendations were very well thought out and understandable. Thank you.
Boris Berten, Head of eCommerce Sales & Marketing and Direct Business, Allianz