Put your users first. We will help you.

User-oriented management is the key to success for digital media. We have the tools to help you involve your target group into each and every phase of the media life cycle.

Facit Digital is a specialized user research and user experience consulting agency, based in
Munich, Germany. We focus on all kinds of interactive media:

  • Classic websites
  • Interactive television, smart TV, connected TV, set-top boxes, HbbTV
  • Websites und apps for smartphones and tablet PCs
  • Social media
  • Online advertising, landing pages, microsites
  • Intranets, extranets, customer self-service
  • ... and all other digital user interfaces

 

User-centered design means that we provide you with the best research approaches in every project phase. Users are consistently (iteratively) integrated in the development, from the analysis phase to the rough concept and detailed concept to the launch. In the operating phase, we help optimize marketing and check the achievement of project goals. Our professional user experience research approaches assure excellent usability and high acceptance of your interactive channels and help mediating between business goals and user requirements.

New: Multi-channel user experience analysis

Companies in this day and age communicate over numerous digital channels with their customers and prospects. Depending on the context, these fulfill various needs. With our new research approach, we analyze how your target group uses your social meadia, mobile or classic web services and how an optimal user experience looks. more... 

Case studies

 
We feel extremely well advised working with Facit Digital.
Ralph Hermenau, Telefónica Germany